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To our patients and families, we want to welcome you back to our practice! We are scheduled to open back up the week of May 18th, 2020. We are excited to see everyone soon and have added extra safety measures to keep everyone safe.

The COVID-19 outbreak and its impact on our lives is constantly evolving, therefore we have had to add some protocols in order to keep our staff and patients safe.

There are some new office procedures/protocols that we will be adhering to due to the COVID-19 pandemic. They are as follows:

  1. Social Distancing/Hand sanitizer: We ask that you adhere to social distancing just like you are doing outside our office in order minimize the risk of virus transmission. KEEP 6 FEET APART. We also ask you to place some hand sanitizer on your hands as soon as you come in our office. (Located at the front desk). LET'S KEEP THESE GERMS AWAY!
  2. Mask or Facial Covering: We will require that you come to your appointment wearing a face mask or some facial covering. Next, call us when you arrive and are in the parking lot. DO NOT COME INTO THE OFFICE UNTIL YOU HAVE CALLED US. We will not have patients or families in the waiting room, so we will let you know when it is okay to come inside. We do not want you to come inside if a chair is not available for you. You may have to wait in your car until a chair is open for you, therefore we might need to call you back while you wait in your car. ONLY THE PATIENT WILL BE ALLOWED INTO THE TREATMENT AREA. Thank you for understanding.
  3. Wellness Screening/Supplemental Informed Consent to Treatment Form: We will perform a wellness screening on every patient AT EACH APPOINTMENT FROM NOW ON. Because we will take your temperature before each appointment, we ask that you DO NOT DRINK OR EAT ANYTHING 20 MINUTES PRIOR TO YOUR APPOINTMENT. Your temperature will be taken using a forehead infrared scanner and health questions will be asked, documented and signed by you; this will also be done at each appointment. A supplemental informed consent form will also be signed, but only once. PARENTS PLEASE COME IN WITH YOUR CHILD TO THIS FIRST APPOINTMENT AND TAKE CARE OF THIS NEW PAPERWORK. We ask that the parent return to their car afterwards and wait for their child outside. Again, we DO NOT WANT ANY FAMILIES WAITING IN THE WAITING ROOM.
    IF WE DETERMINE THAT YOU ARE RUNNING A TEMPERATURE OR IF YOU HAVE SYMPTOMS RELATED TO THE VIRUS or ANY COLD, WE WILL NEED YOU TO RESCHEDULE THIS APPOINTMENT. BETTER YET, PLEASE CALL US AHEAD OF TIME TO RESCHEDULE. STAY HOME AND GET WELL.
  4. Oral Hygiene Care/Mouthwash Care: All patients are asked to brush their teeth before their appointment. If you forget, use our toothbrush area to brush your teeth. We will also be giving you a mouth rinse solution to swoosh around and reduce the bacteria in your mouth prior to us working on you.
  5. Orthodontic Chair: Please continue to wear your mask while you sit in the dental chair and until we begin your adjustment. When we are done with the adjustment, please cover your mouth again with the mask and you are free to go! Thank you for doing your part to keeping everyone safe!
  6. PPE (Personal Protective Equipment): You will notice that our doctor and staff will be wearing additional PPE when we perform your adjustment. We are following the guidelines from the CDC and American Dental Association®.
  7. Hand washing: We ask that you wash your hands after you leave the dental chair and remember to try and not touch anything on the way out.

STAY SAFE AND SEE YOU AT YOUR NEXT APPOINTMENT!

Dr. Dieguez and Staff

Welcome to Dieguez Smiles! We strive to provide affordable, high-quality orthodontic care to patients of all ages. When you visit our friendly office, you are not just another patient – you become part of our orthodontic family. Our team takes the time to know you and understand your needs and concerns before providing you with personalized care to help you achieve a beautiful, healthy smile. In addition, we have team members who speak both English and Spanish to accommodate your family’s needs. Please contact us today to learn more about orthodontics in Birmingham and Fairfield, Alabama, and schedule your consultation with Dr. Bertha Dieguez. We look forward to caring for your smile!

What Sets Us Apart

At Dieguez Smiles, we provide orthodontic care with a personal touch. We keep our prices affordable and go the extra mile in serving you. We take your needs and desires into account, and never push a treatment. Call today to make your appointment with Dr. Bertha Dieguez find out what sets us apart!

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